Frequently asked questions (FAQs)

What is the InCIder program?

InCIder is our community-supported membership program. Your monthly or annual gift helps us deliver free, fact-based, hyperlocal news across Texas.

What do I get as an InCIder?

You'll receive exclusive newsletters, early access to stories, event invites, member-only perks, and a few surprises along the way—depending on your tier.

Is this a subscription? Will I be charged monthly?

Yes, you can choose between a monthly or annual recurring gift. You can also make a one-time contribution if that works better for you.

Where does my money go?

Your support funds local reporting, printing and delivery, and helps us keep our work freely accessible to everyone—no paywalls, ever.

Can I change or cancel my membership?

Absolutely—you're in full control. You can change your membership tier, update your payment information, or cancel at any time through the My Account portal at communityimpact.com, or by reaching out to us directly.

Do I get a tax receipt?

All donations are non-tax deductible.

I'm a business owner. Can I support or partner with InCIder?

We'd love that. Local business perks are a growing part of the program. Reach out to our team and we'll discuss partnership opportunities.